Terms & Conditions - Mobile Promotions

General Mobile

  1. For device offers on other mobile service plans, please visit our retail outlets or starhub.com/mobile.
  2. Relevant documents are to be produced for subscription to mobile services. Phone packages, offers and service plans are accurate at the time of printing and are subject to change.
  3. Early Recontract Scheme is available to customers renewing between the 13th and 21st months of their mobile contracts. An Early Recontract Fee of $300 applies.
  4. Advertised device offers and premiums are not applicable with Business sign-ups or other promotions, unless otherwise stated.  
  5. All premiums are valid while stocks last and are not applicable at the online store unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Device Discount Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Sign up a new or recontract to a Mobile+ $65/$95/$125/$155 2-year plan, $38/$45 SIM only 1-year plan or 4G $45/$55 2-year plan, $25 SIM only 1-year and $25 SIM only no contract to enjoy discount on selected devices.
  3. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  4. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  5. General Mobile Terms & Conditions apply.

 

FREE Data Promotion for 4G SIM Only Plans

  1. Promotion valid till a date determined by StarHub. 
  2. Only valid for sign up or recontract via the StarHub Shop and not valid for sign up or recontract via StarHub Online Store and for change of plan via My StarHub App or My Account Manager.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. Extra 10GB promotion is applicable for 12 consecutive months with sign up to 4G $25 SIM Only plan, thereafter the plan will revert to the original bundle of 30GB for 4G $25 SIM Only.
  5. Extra 25GB promotion is applicable for 12 consecutive months with sign up to 4G $25 SIM Only 1 year plan. Thereafter, the plan will revert to the original bundle of 35GB for 4G $25 SIM Only 1-year plan.
  6. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  7. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  8. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

FREE Unlimited Talktime and 1,000 SMS for 4G SIM Only Plans

  1. Promotion is valid till a date determined by StarHub.
  2. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. Free Unlimited Talktime and 1,000 SMS is applicable for 12 consecutive months with sign up to 4G $25 SIM Only plan or 4G $25 SIM Only 1-year plan. Thereafter the plans will revert to 1,000 mins talktime and no SMS.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

$5 Bill Rebate Promotion for 4G SIM Only Plans

  1. Promotion is valid till a date determined by StarHub.
  2. Only valid for new sign up or recontract via the StarHub or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. $5 bill rebate every month is applicable for 12 consecutive months with sign-up to 4G $25 SIM Only plan or 4G $25 SIM Only 1-year plan. Thereafter the plan will revert to $25 every month.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Free 10GB data for Mobile+ SIM Only 1-year Plan 

  1. Promotion is valid till a date determined by StarHub.
  2. Only valid for sign up or recontract via the StarHub Online Store and StarHub Shop and not valid for change of plan via My StarHub App or My Account Manager.
  3. Not applicable to StarHub’s Seniors Go Digital SIM Only plans.
  4. Extra 10GB promotion is applicable for 12 consecutive months with sign up to Mobile+ $38/$45 SIM Only 1-year plans, thereafter the plan will revert to the original bundle of 60GB for Mobile+ $38 SIM Only 1-year plan and 80GB for Mobile+ $45 SIM Only 1-year plan.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

$10 OFF monthly subscription for 1st 6 months on Mobile+ $38 SIM Only 1-year Plan 

  1. Promotion is valid till a date determined by StarHub. 
  2. Only valid with sign-up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Promotion is also applicable to CIS Mobile+ $38 SIM Only 1-year plan.
  4. $10 OFF is applicable for 6 consecutive months with sign up to Mobile+ $38 SIM Only 1-year plan, thereafter the plan reverts to $38 monthly.
  5. Mutually exclusive with any other device promotion or Business sign ups unless otherwise stated.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

FREE 1-month Antstream Subscription Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$125/$155 2-year plan or Mobile+ $38/$45 SIM Only 1-year plan.
  3. The complimentary Antstream subscription (1 month) will be valid for 45 days from the date of your first or next bill.
  4. Promotion will require activation through completion of the sign-up process on Antstream webpage via My StarHub App.
  5. Promotion is valid for the initial 1 month, thereafter, prevailing rate of $8.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Antstream subscription promotion, please find more information here.
  8. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

FREE 3-month Amazon Prime Membership promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion is applicable to all new and re-contract customers who sign up for Mobile+ $65/$95/$125/$155 2-year plans, 4G $45/$55 2-year plans, Mobile+ $38/$45 SIM Only 1-year plans and 4G $25/$50 SIM Only plans. 
  3. The complimentary Amazon Prime membership (3 months) will be valid for 30 days from the date of successful sign-up or renewal to any Mobile+ and 4G mobile plan.
  4. Promotion will require activation through completion of the sign up process on Amazon Webpage via My StarHub App.
  5. Promotion is valid for the initial 3 months, thereafter, prevailing rate of $2.99/month apply.
  6. Only valid for sign up or recontract via the StarHub Shop or Online Store. Not valid for change of plan via My StarHub App or My Account.
  7. For full terms and conditions on Amazon Prime membership promotion, please find more information at starhub.com/amazon-prime-terms
  8. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

3 months of Hotstar Access on us with 12 months Subscription Period Promotion

  1. From 5 April 2021 until such time we may determine, the following new and re-contracting Mobile or Fibre Broadband customers are eligible to enjoy 3 months of Hotstar on us (“Hotstar Offer”) with a minimum committed period of 12 months (“Promotional Minimum Period of Service”).
  2. New and re-contracting customers who sign up for any Mobile+ $65/$95/$125/$155 2-year plan, 4G $55 2-year plan, Mobile+ $38/$45 SIM Only 1-year plan, 4G $25 SIM Only 1-year plan or 4G $25 SIM Only plan only. Only valid for sign up or re-contract via StarHub Shop, Telesales or Online Store. Not valid for change of plan via My StarHub App or My Account.
  3. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  4. New and re-contracting customers will receive an activation link sent to the new StarHub mobile number or mobile number that you re-contracted within 24 hours from the time your mobile service order is completed.
  5. If you have ported in your mobile number to StarHub, SMS with the activation link will be sent to the ported in mobile number after the port in order has been completed.
  6. To activate your Hotstar Offer, you must create a Hotstar account and complete the Hotstar subscription process by nominating your mobile number via My StarHub App within 30 days from the date of receiving the activation link.  
  7. After your 3 months on us, you will pay the then-current price for Hotstar subscription thereafter. The Hotstar subscription is currently offered at $5.83/month (inclusive of GST) or such other rate as may be prescribed by us from time to time.
  8. If the Hotstar subscription is terminated during the Promotional Minimum Period of Service, due to either an early termination or a transfer in ownership of your StarHub Mobile or StarHub Fibre Broadband Service, an early termination charge (ETC) will be incurred based on the remaining contractual period multiplied by the monthly recurring charges of the Hotstar subscription terminated.
  9. For full Terms & Conditions for Hotstar, please visit starhub.com/hotstar.
  10. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Monthly Equipment Instalment Plan

  1. This is a payment option offered to selected customers for selected devices and mobile price plans.
  2. Customers who are eligible and have enrolled in the Instalment Payment will be allowed to pay the price of selected devices (”Purchase Price”) over a period of 12 or 24 months on any Mobile+ $65/$95/$125/$155 2-year plan or 4G $45/$55 2-year plan.
  3. This payment option is not applicable to Bill Rebates and Business customers.
  4. This promotion is only valid for new or recontract via StarHub Shops and Online Store. It is not valid for change of plan via My StarHub App or My Account Manager.
  5. Offer is mutually exclusive and is not applicable with any other recontract vouchers, handset vouchers, trade-ins, discounts or promotions, unless otherwise stated.
  6. The Purchase Price will be charged in instalments through the monthly postpaid bill and the customer shall pay the instalments on time.
  7. StarHub reserves the right to (i) determine your eligibility to participate in the Instalment Plan; and (ii) select the mobile device that is eligible for the Instalment Plan.
  8. Full set of Mobile Promotions Terms & Conditions at starhub.com/mobiletnc.

 

2 years FREE Mobile Plan Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion of one FREE mobile plan is included for all new and re-contract customers who sign up for any Mobile+ $65/$95/$125/$155 2-year plan, 4G $45/$55 2-year plan, Mobile+ $38/$45 SIM Only 1-year plan, 4G $25 SIM Only 1-year plan, 4G $25 SIM Only no contract or 2-year Broadband, Entertainment or HomeHub Plus plan via StarHub Shops only.
  3. Promotion of one FREE mobile plan is applicable to all new and re-contract customers who sign up for any Mobile+ $65/$95/$155 2-year plan, 4G $55 2-year plan via StarHub Online Store.
  4. This promotion is not valid for change of plan via My StarHub App or My Account Manager.
  5. This mobile plan is issued as an additional new mobile line with a mobile number and is free for the initial 24 consecutive months, thereafter $8/month is chargeable unless otherwise terminated.
  6. This mobile plan comes with 1GB and 50 outgoing minutes. Excess data and voice charges are applicable upon utilization of plan bundle.
  7. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Additional Discount Up to $50 OFF Device with selected Accessories

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion only applies to customers who have received at least their first dose, who sign up or re-contract to a Mobile+ $65/$95/$125/$155 2-year plan or 4G $45/$55 2-year plan with selected accessories.
  3. Up to $50 OFF Discount will be reflected on the handset device on the 2 year-plan.
  4. Only valid for sign-up or recontract via selected StarHub Shops (Causeway Point, Jurong Point, NEX, Parkway Parade, Plaza Singapura, Tampines Mall, Waterway Point and Westgate).
  5. Not valid for sign-up via StarHub Exclusive Partners or our Online Store and change of plan via My StarHub App or My Account.
  6. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  7. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

FREE 3-month Apple TV+

  1. Promotion is valid till a date determined by StarHub.
  2. This is an Apple offer and Apple reserves the right to accept or decline any customer at its sole discretion. 
  3. Free Apple TV+ is applicable to when you buy a new iPhone, iPad, iPod touch, Apple TV or Mac with an Apple ID. 
  4. For more information on Free 3-month Apple TV+ promotion, click here.
  5. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Extra $150 OFF Galaxy S21 Series 5G Trade-in Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Only valid for sign-up or recontract via StarHub Shops and StarHub Exclusive Partners. Not valid via Online Store.
  3. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$125/$155 2-year plan or 4G $45/$55 2-year plan.
  4. Eligible customers must trade-in an old device to enjoy $150 OFF the Galaxy S21 5G/ Galaxy S21+ 5G/Galaxy S21 Ultra 5G, on top of the trade-in value of the old device.
  5. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.


Extra $100 OFF Galaxy Note20 Series Trade-in Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Only valid for sign-up or recontract via StarHub Shops and StarHub Exclusive Partners. Not valid via Online Store.
  3. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$125/$155 2-year plan or 4G $45/$55 2-year plan.
  4. Eligible customers must trade-in an old device to enjoy $100 OFF the Galaxy Note20 Series on top of the trade-in value of the old device.
  5. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Extra $200 OFF Galaxy Z Fold2 5G/Galaxy Z Flip 5G Trade-in Promotion

  1. Promotion is valid till a date determined by StarHub.
  2. Promotion is only valid for sign-up or recontract via StarHub Shops and StarHub Exclusive Partners. Not valid via Online Store.
  3. Promotion is applicable to customers who sign up or re-contract to a Mobile+ $65/$95/$125/$155 2-year plan or 4G $45/$55 2-year plan.
  4. Eligible customers must trade-in an old device to enjoy $200 OFF the Galaxy Z Fold2 5G/Galaxy Z Flip 5G, on top of the trade-in value of the old device.
  5. Promotion is applicable to all Corporate Individual Scheme (CIS) customers.
  6. All StarHub’s Mobile Terms & Conditions and fair usage policies apply, as listed in starhub.com/mobiletnc. StarHub reserves the right to amend Terms & Conditions without prior notice.

 

Terms & Conditions - Seniors Promotions

Terms & Conditions - Online Exclusive Deals